Terms of service

OVERVIEW

vibes on 29th operates this shop, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). This shop is operated by Shopify, which enables us to provide you with the Services.

The following Terms and Conditions, together with the policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.

Please read these Terms and Conditions carefully, as they contain important information about your legal rights and address issues such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms and Conditions and our Privacy Policy here. If you do not agree to these Terms and Conditions or the Privacy Policy, you may not use or access our Services.

ACCESS AND ACCOUNT

By agreeing to these Terms and Conditions, you represent that you are of legal age in the state or region in which you reside, and you consent to allow your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online shops or purchasing products or services we offer, you may be asked to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our shops is accurate, current, and complete, and that you are fully authorized to provide such information.

You are solely responsible for the security of your account login credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to another person.

OUR PRODUCTS

We have made every effort to display our products and services in our online shops as accurately as possible. However, please note that colors or the appearance of products may vary from what is displayed on your device due to settings and configurations.

We do not warrant that the appearance or quality of the products or services you purchase will meet your expectations or match representations in our online shops.

All product descriptions may be changed at any time without notice at our sole discretion. We reserve the right to discontinue products at any time and to limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

ORDERS

By placing an order, you submit an offer to purchase. VIBEON29TH reserves the right, at its sole discretion, to accept or reject your order for any reason. Your order is not considered accepted until VIBEON29TH has confirmed it. Acceptance of your order is subject to receipt and processing of your payment. Please review your order carefully before submitting it, as VIBEON29TH may not be able to accommodate cancellation requests after the order has been accepted. If we are unable to accept, modify, or cancel an order, we will attempt to notify you using the contact details provided at the time of ordering.

Returns or exchanges of your purchases are handled exclusively in accordance with our right of withdrawal here.

You represent and warrant that your purchases are intended solely for your personal or household use and not for commercial resale or export.

PRICES AND PAYMENTS

Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service is the price in effect at the time your order is placed and will be stated in the order confirmation sent to you by email. Unless expressly stated otherwise, prices do not include taxes, shipping, handling, customs, or import fees.

Prices displayed in our online shops may differ from prices in physical retail stores or from prices offered by online or other third-party sellers. In the event of a conflict between the terms of a promotion and these Terms of Use, the terms of the promotion will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information at all times and to promptly update your account information as needed.

You represent and warrant that (i) the credit card information you provide is true, accurate, and complete, (ii) you are authorized to use the credit card, (iii) all charges incurred will be honored by your credit card issuer, and (iv) you will pay all charges incurred at the stated prices, including shipping and applicable taxes.

General Terms and Conditions (GTC)

Scope
These General Terms and Conditions apply to all orders placed through our online shop.

Contractual Partner
The purchase agreement is concluded with:
Vibes on 29th – Holistic Skincare
E-mail: support@vibeson29th.com

Prices and Payment Terms
All prices are stated in euros and include statutory VAT.
Payment is made via the payment methods offered during the order process.

Delivery
We deliver within Germany and selected EU countries.
Delivery time is usually 3–5 business days.

Right of Withdrawal
Consumers have a statutory right of withdrawal. Details can be found in our Cancellation Policy.

Retention of Title
The goods remain our property until full payment has been received.

Liability
We are not liable for damages caused by improper use.
Our liability is limited to the purchase price of the product.

Dispute Resolution
The EU Commission provides a platform for online dispute resolution:
https://ec.europa.eu/consumers/odr
We are not obligated to participate in a dispute resolution procedure.